Privacy Policy

How we use your data

In an effort to protect our clients’ and site visitors privacy and rights, we have established a Privacy Policy which explains what information we gather on visitors and what we do with information that we gather.

This Privacy Policy governs the manner in which we collect, use, maintain and disclose information collected from users of this Web site (each, a “User”).


Users’ privacy is very important to us. We are committed to safeguarding the information Users entrust to us.

Consistent with the personal data protection law, LO 15/1999 of 13th December, you are advised that the content of your  contact forms is only retained by ChipsAway Esher as emails. You are advised that you have the right to view, correct or have this information partly or wholly deleted at any time.

The information below is supplied in compliance with European  directives

ABC Repairs Limited t/a ChipsAway

1 Mossfield
KT11 1DF
United Kingdom

Registered in England 12587069
VAT No 348 4624 78

Data Collection

We collect personally identifiable information from Users through secure, encrypted, on-line forms for supplying quotations for our services. This data may contain your Name, Address, Company Name, Telephone and email address and tax number, and is the minimum that is required to provide you with the service that you are requesting quotes for, and to satisfy the legislative requirements of the United Kingdom and EU Fiscal and Tax Authorities.

We also ask your permission to periodically send you occasional news, information and special offers by email. You are in no way obligated to accept this offer, and if you do accept it and later change your mind, you may un-subscribe at any time by emailing us at Not subscribing or un-subscribing to this offer will not prevent the sending of operational communications regarding your contracted service such as notifications and reminders regarding invoicing,.

We also record all Pro-Forma Invoicing and Official Invoicing records and their payment transactions, and email correspondence, and support tickets that may be generated and pertinent to the supply of the service between ourselves and the client or their appointed representative.

If you are ordering a service on behalf of your employer, we require written permission from your employer expressly authorising you to act on their behalf.

We may also collect information about how Users use our Web site, for example, by tracking the number of unique views received by the pages of the Web site or the domains from which Users originate. We use “cookies” to track how Users use our Web site.

Data Usage

If you have expressly given us permission to do so, we may use personally identifiable information collected through our Web site to contact Users regarding products and services offered by us and our trusted affiliates, independent contractors and business partners, and otherwise to enhance Users’ experience with us and such affiliates, independent contractors and business partners.

At no time will any part of our user data ever be sold or made available to any entity for the purpose of statistical analysis, research, marketing or mailing lists. Personal information will not be sold or otherwise transferred to our business partners without your prior consent, except that we will disclose the information we collect to third parties when, in our good faith and judgement, we are obligated to do so under applicable laws.

Data Retention

For your convenience, your data will normally be retained during the period that the service you have contracted is active and still being supplied.

We have data protection policy in place that monitors the storage and eventual disposal of your personal data.

  • You may request that your data be deleted at any time following the completion and payment of any contracted service.
  • As a valid client, if at any time your contact details change and you would like to continue receiving  news / offers from us please communicating clear instructions re those changes.

If you wish to raise a complaint or concern, or have questions relating to GDPR, please contact us at

How we use Cookies

Cookies are very small text files that are stored on your computer when you visit some websites.

We use cookies to help identify your computer so we can tailor your user experience.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

Functional Cookies

This Website Will:

  • Track the pages you visits via Google Analytics

Targeting Cookies

This Website Will:

  • Allow you to share pages with social networks such as Facebook (If available)

This website will not:

  • Share any personal information with third parties.
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